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Introduction
| 1. |
This
Privacy Policy is Global Dial's official online privacy policy and it
applies to all personal information collected by Global Dial. In this
policy we explain how and why we collect your personal information, how
we use it, and what controls you have over our use of it. |
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| 2. |
Global
Dial is committed to complying with Commonwealth legislation governing
privacy of personal information by businesses and to protecting and
safeguarding your privacy when you deal with us. |
Collection of information
| 3. |
Some
information provided to us by clients, customers, contractors and other
third parties might be considered private or personal. Without these
details we would not be able to carry on our business and provide our
services to you. We will only collect such personal information if it
is necessary for one of our functions or activities. |
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| 4. |
In particular, personal information is collected from people in the following situations by Global Dial:
If you contact Global Dial, we may keep a record of that correspondence.
When you submit your e-mail address to our web site mailing list. |
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| 5. |
At
or before the time the personal information is collected by us we will
take reasonable steps to ensure that you are made aware of who we are,
the fact that you are able to gain access to the information held about
you, the purpose of the collection, the type(s) of organisations to
which we usually disclose the information collected about you, any laws
requiring the collection of the information and the main consequences
for you if all or part of the information is not collected. |
Use of information collected and disclosure of personal information to others
| 6. |
We
may use or disclose personal information held about an individual for
the primary purpose for which it is collected (eg. provision of our
services, including administration of our services, notification to you
about changes to our services, record-keeping following termination of
our services to you and technical maintenance). We may also use such
information for a purpose related to the primary purpose of collection
and where it would reasonably be expected by you that we would use the
information in such a way. This information is only disclosed to
persons outside our business in the circumstances set out in this
policy or as otherwise notified to you at the time of collection of the
information. |
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| 7. |
In addition we are permitted to use or disclose personal information held about you:
Where you have consented to the use or disclosure;
Where
we reasonably believe that the use or disclosure is necessary to lessen
or prevent a serious, immediate threat to someone's health or safety or
the public's health or safety;
Where we
reasonably suspect that unlawful activity has been, is being or may be
engaged in and the use or disclosure is a necessary part of our
investigation or in reporting the matter to the relevant authorities;
Where
such use or disclosure is required under or authorised by law (for
example, to comply with a subpoena, a warrant or other order of a court
or legal process);
Where we reasonably
believe that the use or disclosure is reasonably necessary for
prevention, investigation, prosecution and punishment of crimes or
wrongdoings or the preparation for, conduct of, proceedings before any
court or tribunal or the implementation of the orders of a court or
tribunal by or on behalf of an enforcement body. |
Links
| 8. |
Our
web site may contain links to other web sites and those third party web
sites may collect personal information about you. We are not
responsible for the privacy practices of other businesses or the
content of web sites that are linked to our web site. Global Dial
encourages users to be aware when they leave the site and to read the
privacy statements of each and every web site that collects personally
identifiable information. |
Security and storage
| 9. |
Global
Dial places a great importance on the security of all information
associated with our customers, clients and contractors. We have
security measures in place to attempt to protect against the loss,
misuse and alteration of personal information under our control. |
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| 10. |
Personal information is de-identified or destroyed securely when no longer required by us. |
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| 11. |
Global
Dial retains the information you provide to us including possibly your
contact and credit card details to enable us to verify transactions and
customer details and to retain adequate records for legal and
accounting purposes. This information is held on secure servers in
controlled facilities. |
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| 12. |
Information
stored within our computer systems can only be accessed by those
entrusted with authority and computer network password sanctions. |
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| 13. |
No
data transmission over the Internet can be guaranteed to be 100 per
cent secure. As a result, while we strive to protect user's personal
information, Global Dial cannot ensure or warrant the security of any
information transmitted to it or from its online products or services,
and users do so at their own risk. Once Global Dial receives your
transmission, it makes every effort to ensure its security on its
systems. |
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| 14. |
Ultimately,
you are solely responsible for keeping your passwords and/or account
information secret. You should be careful and responsible whenever you
are online. |
Access to and correction of personal information
| 15. |
Global
Dial is committed to maintaining accurate, timely, relevant and
appropriate information about our customers, clients and web-site users. |
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| 16. |
So
long as your request for your personal information is in accordance
with the National Privacy Principles, then we will give you access to
that information. |
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| 17. |
Inaccurate
information will be corrected upon receiving advice to this effect from
you. To ensure confidentiality, details of your personal information
will be passed on to you only if we are satisfied that the information
relates to you. |
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| 18. |
If
we refuse to provide you with access or correct the personal
information held about you by us, then we will provide reasons for such
refusal. |
Complaints
| 19. |
If
you have a complaint about our Privacy Policy or the collection, use or
safe disposal or destruction of your personal information, your
complaint should be directed in the first instance to us at E-mail: privacy@globaldial.com. |
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| 20. |
We
will investigate your complaint and attempt to resolve any breach that
might have occurred in relation to the collection, use or destruction
of personal information held by us about you in accordance with the
Commonwealth Privacy legislation. If you are not satisfied with the
outcome of this procedure then you may request that an independent
person (usually the Commonwealth Privacy Officer) investigate your
complaint. |
Transfer of information overseas
| 21. |
Pursuant
to the National Privacy Principles we may transfer personal information
we have collected about you to someone other than you in a foreign
country only if such transfer is permitted by the National Privacy
Principles. |
Cookies
| 22. |
Global Dial collects information from the site using "IP files". |
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| 23. |
When
you visit the Global Dial site to read, browse or download information,
our system will record/log your IP address (the address which
identifies your computer on the internet and which is automatically
recognised by our web server), date and time of your visit to our site,
the pages viewed and any information downloaded. This information will
only be used for the purpose of site analysis and to help us offer you
improved online service. We may automatically collect non-personal
information about you such as the type of Internet browsers you use or
the site from which you linked to our Web Sites. You cannot be
identified from this information and it is only used to assist us in
providing an effective service on our Web Sites. |
Changes to Privacy Policy
| 24. |
If
Global Dial decides to change its Privacy Policy, it will post changes
on this Privacy Policy page so that users are always aware of what
information is collected, how it is used and the way in which
information may be disclosed. As a result, please remember to refer
back to this Privacy Policy regularly to review any amendments. |
Contacting us
| 25. |
If you require further information regarding our Privacy Policy, please contact us at the following address: E-mail: privacy@globaldial.com. |
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| 26. |
Should
you wish to read more information on privacy legislation or the
National Privacy Principles we recommend that you visit the Federal
Privacy Commissioner's website at www.privacy.gov.au. |
Acceptance
| 27. |
You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use. |
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